FAQs

What subjects are included?
English, Mathematics, Verbal Reasoning and Non-Verbal Reasoning
+ Spelling, Punctuation and Grammar

Can I try it for free first?
Yes, you can sign-up to try it for free for 5 days.

Which entrance exams do you cover?
For now, just 11+ but we are hoping to expand to 7+, 10+, 12+ and 13+

What age can I start using Prep Ed?
Prep Ed is suitable for ages 5-13.

Can two children use the same account?
No, all results are standardised so it is very important that only one child uses one account to ensure accurate statistics.

Please set-up a separate account for different children under different e-mails.

How do I view my statistics?
By clicking on “stats”, you can view your overall standardised score for each subject.
If you click on the “more” icon, you will be able to see a breakdown of your accuracy for each skillset/topic under each subject.

What feedback do I get after I complete a test?
You will get your raw score, age standardised score and scores for each skill area.

What is a standardised score?
It is your score adjusted accordingly to your age and the exam difficulty.

What are the ranks?
Our ranks are: “work needed”, “pass”, “good”, “strong” and “exceptional”

What rank do I need to get to get into my ideal school?
This depends on how much competition your school gets and the difficulty of their exam.

Roughly, we would recommend:
“Pass” as a minimum requirement.
“Good” to be in a secure position for general schools.
“Strong” to be in a secure position for competitive schools.
“Exceptional” for scholarships in competitive schools or top 3% in boroughs.

Do you offer one-to-one tuition?
You can contact target tuition for one-to-one tuition.

I have an issue with one of the questions.
You can contact us on WhatsApp at any point for support.
We will aim to respond within one working day.

Can I use the platform on an iPad?
Yes, please ensure that your iPad is using the latest software.
For optimal usage, we would recommend using a computer, though.

I can’t view the comprehension text on the iPad.
In landscape view, you can see the comprehension text.
To stay in portrait view, use the toggle button at the bottom of the right navigation bar to switch between text and questions.

I can’t view the comprehension text on the mobile.
Use the toggle button at the bottom of the right navigation bar to switch between text and questions.

How much does it cost?
It’s £15.00 per month, billed monthly.
Or £10 per month, billed annually (£120.00 per year)

What is your refund policy?
You can cancel your subscription at any point by emailing us at [email protected] or contacting us on WhatsApp (07858 173541) with the same email you signed up with. This will stop the renewal process and your account will be suspended at the point of cancellation.

I have some recommendations for improvement.
We love to hear recommendations! Feel free to message us on WhatsApp to let us know.

I have an issue with one of the questions.
Oh no, please do let us know by messaging us on WhatsApp.